Ladies Shoes Online - Casual Shoes | Ladies Winter Boots | Mens Dress Shoes

Shoe Therapy is dedicated to offering you great service,
high quality products and value for money.
We check all our products before we send them out to you,
to ensure you that you will receive the best.

We will try to have numerous sizes and styles available to you. If there is a size or style you cannot find,
we would be happy to try a track something down for you. So please feel to email us on serviceme@shoetherapy.com.au.

Brands we are stocking at the moment are the popular US brands Bumper, Wild Rose, Shully’s Kiss, Miss Me Shoes, Delli Aldo, Qupid Shoes, Couture and many others. We are always looking at increasing our variety of brands.

Gift vouchers can be purchased upon request. They are valid for 12 months. They are not redeemable for cash. If the voucher has not been spent, we do not give the remainder in cash but we will give you a credit to spend on your next purchase.

When using a gift voucher, please select the cash on delivery in the payment option and the purchase order option. We will then apply your discounts that the voucher has allowed you. Any remainder store credits will be held for you. If there is any money due, we will email you a PayPal Money Request.

All vouchers must be received by Shoe Therapy upon claiming the discount.

For more information, please contact serviceme@shoetherapy.com.au.

Reward vouchers are given away on occasional specials. They are spontaneously sent to you. They are to enhance your shopping experience and to reward you for being our customer.

They are not redeemable for cash. If the voucher has not been spent, we do not give the remainder in cash but we will give you a credit to spend on your next purchase. The voucher is only valid for 6 months. This voucher cannot be used with any other discounts. Please note that it is one voucher per sale per customer per day.

All vouchers must be received by Shoe Therapy upon claiming the discount.

We all know that different brands, may come in different sizes and width’s.
What we have decided to do is label the shoes width by the chart listed below. This code will be placed in the brief description of the shoe.

We have also measured the inside of the majority of shoes to provide you with the centimetres. They have been measured from heel to toe.

Men's Shoes

European	37 1/2	38	38 1/2	39	39 ½	40	41	42	43	44	45	46	47	48
USA	6	6 1/2	7	7 1/2	8	8 1/2	9	9 1/2	10	10 1/2	11	12	13	14
Centimetres

Women's Shoes

European	35	35 1/2	36	37	37 1/2	38	38 1/2	39	40	41	42	43
USA	5	5 1/2	6	6 1/2	7	7 1/2	8	8 1/2	9	9 1/2	10	11
Centimetres	21.9.	22.2	22.9	23.2	23.5	24.1	24.4	24.8	25.4	25.7	26.9	27

We deliver via Australia Post. Handbags cost $7.50 via registered post Australia wide. A pair of shoes cost $14.95 registered Australia wide. We deliver to any Australian address including PO Boxes.

A signature is required on all deliveries and therefore someone must be present to accept the package. If not, Australia Post will leave a note and the package will be taken to the nearest post office for later collection by you.

If your parcel hasn't arrived please also check with your local post office as it may be waiting for collection. Parcels are taken to the nearest post office if a signature cannot be obtained on delivery.

NB: For multi orders please select the 'cash on delivery' payment option and the 'purchase order' on the dropdown menu in the delivery field. We will then get you an special price for delivery.

At the moment, we are still searching for better postage prices for you.

If you live in Melbourne, and are happy to organise pick up, please feel free to email: serviceme@shoetherapy.com.au.

We do ship internationally. Please select the 'Cash on Delivery' in the payment option and select the 'Purchase Order' in the delivery option. We will come back to you with a quote.

For more information, please email serviceme@shoetherapy.com.au.

Payments

Cash on Delivery is strictly for Melbourne pick up only. Once this is selected, we will arrange an appointment with you.

All prices are in Australian dollars and include GST. Currently our form of payment for online sales is PayPal. For more information about PayPal, please go to www.paypal.com.au.

Once payments are approved, the items are sent to you.

For Purchase Orders, we will email you a Money Request Order via PayPal.

We do not accept any other forms of payment at the moment.

If, for any reason, you are unhappy with your purchase decision, please make contact with us to organise the refund or exchange.

You will simply return your unworn shoes or unused product in original packaging within 14 days, together with your receipt and we will gladly provide you with a refund or exchange.

For all online purchases, the 14 day limit only applies to the days in which the shoes were in your possession, therefore eliminating any transit time.

For all pick up purchases, the 14 day limit only applies from the date of purchase on your receipt.

Please note: All refunds will be made via PayPal if they were initially paid via PayPal.

Unfortunately, we cannot refund the original postage and handling costs. Postage on all returns and exchanges are at your own cost unless specified otherwise (listed below).

If a product is deemed faulty, we will pay for the postage to return the product to us and send you a replacement. If you have purchased the wrong size, we will also pay for the postage to return the product and resend you the right size. Please note that if an error is made upon choosing the wrong size a second time on the same sale, unfortunately, the postage fee will be at your expense.

We recommend you use Australia Post registered or express mail, providing us with a tracker number. We will not be responsible for any lost items.

Please remember that Merchandise must be returned in the original packaging and condition as when we sent them. Returns will NOT be accepted otherwise. All returns must be clean, unused, and in re-sellable condition.

Shoe Therapy does not release any information from our customers or interested parties to any other organisation.

The content in this website is provided for information only.

We do not accept any liability for loss or damages incurred as a result of reliance placed upon the content of this website.

The information in this website is provided on the basis that all persons using it undertake responsibility for assessing the relevance and accuracy of its content.